Frequently Asked Questions About Link Shortening
Clear and detailed answers to the most common questions about the LIX link shortener.
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What is LIX and how does link shortening work?
LIX is a professional URL shortening service that converts long,
complex links into short, clean, and shareable URLs.
How it works:
- You copy a long URL (for example: https://example.com/category/product?id=123&ref=abc)
- Paste it into the input field on the LIX homepage
- The system generates a unique short code:
lix.li/abc123
- When someone clicks the short link, they are instantly redirected (HTTP 302) to the original URL
Learn more on the
How link shortening works page.
Try it now →
What makes LIX better than other link shorteners?
LIX was built with reliability and performance in mind. Key advantages:
- Speed: Average redirect time ~50 ms thanks to a global CDN
- Security: Automatic scanning for phishing and malicious content
- Analytics: Detailed click statistics with geography and devices
- Reliability: 99.9% uptime confirmed by monitoring
- Free: No mandatory registration, no hidden limits
- Support: Response within 24 hours
Is LIX really free? Are there any limitations?
Yes, the core features are completely free.
You don’t need to register or provide a credit card to shorten links.
Advanced features are available in paid plans.
🎁 Free plan
- Basic click statistics
- Automatic QR code generation
- Unlimited link lifetime
- 24/7 support
💼 Paid plans
- Advanced analytics with UTM tracking
- Custom domains (yourdomain.com/link)
- Priority support
- Developer API access
- Bulk link creation
- Tracking pixels
- And many more features
Do I need to register to shorten links?
No registration is required.
You can shorten links instantly on the
homepage.
Registered users get additional benefits:
- 📊 Centralized link history
- ✏️ Edit links after creation
- 📈 Advanced analytics with export
- 🔗 High-resolution QR codes
- ⚙️ Default settings and preferences
Is there a limit on the number of links?
The free plan allows up to 250 links per month.
This is sufficient for most individuals, bloggers, and marketers.
The only restriction is fair usage in accordance with our
terms of service.
Paid plans remove these limits.
Can I change the destination URL after creating a short link?
This feature is available in paid plans.
You can update the destination URL from the dashboard without changing the short link itself.
This is useful for campaigns, promotions, A/B testing, and fixing mistakes.
All previous statistics remain intact.
Does LIX provide click statistics?
Yes — LIX offers detailed analytics.
- Total and unique clicks
- Countries, cities, and languages
- Devices, OS, and browsers
- Time-based activity charts
Paid plans include UTM tracking, traffic sources, API access, and CSV/Excel export.
Is LIX safe to use? Will my links be blacklisted?
LIX is a secure and trusted service.
- 🔒 HTTPS encryption
- 🛡️ Automatic malware and phishing detection
- 📜 We never modify destination content
- 🌍 GDPR compliant
Important: Links are never blacklisted when used for legitimate purposes.
Issues only arise from spam, phishing, or policy violations.
Does link shortening affect SEO?
Properly implemented link shortening does not harm SEO.
- 🔄 LIX uses HTTP 302 redirects, which are the optimal solution for link shortening services.
They provide instant redirection and allow tracking click statistics without negatively affecting
the SEO performance of destination pages.
- ⚡ Fast redirects improve user experience
- 📈 Short links often improve CTR in social media and messengers
Why does LIX use 302 redirect?
We use HTTP 302 redirect because it's perfect for link shortening services:
it provides maximum redirection speed, allows accurate click statistics tracking,
and doesn't create caching issues for users.
Do shortened links expire?
No. LIX links do not expire and remain active for as long as the service exists,
unless they violate usage policies.
Can I create custom short links?
Yes. Paid plans allow custom aliases like lix.li/yourbrand
or even your own domain: your.site/promo.
Is there an API for developers?
Yes. LIX provides a REST API for creating and managing short links programmatically.
API documentation is available in business plans.
How fast are redirects?
Under 50 milliseconds on average thanks to a global CDN —
significantly faster than many competitors.
Does LIX support QR codes?
Yes. A QR code is automatically generated for every link
and can be downloaded in multiple formats.
What should I do if a short link doesn’t work?
- Check if the destination URL still exists
- Make sure the link complies with our terms
- Contact support — we respond within 24 hours